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Adherence to the principles of responsible gaming is at the leading edge of our concerns at Bet9ja. We believe betting need to purely be for entertainment. We are devoted to the safety and wellbeing of our consumers against gaming-related issues, as this is of vital significance to us.

Bet9ja has put in location flexible strategies and security procedures to enable our clients to manage their activities and we will constantly take the required steps to avoid gaming-related issues.

RELAX, IT'S ONLY A VIDEO GAME

We suggest you bet with what you can manage to lose. To assist your bet placement, you can decide ahead of time how much to invest in wagering and never surpass that . We provide you the chance to customise your spending limitation at Deposit Limits.

FOLLOW THE BET9JA TIPS

1. Gamble for fun.

1. Only gamble with funds you can potentially manage to lose and do not wager with funds you require for everyday living.
2. Decide how much time to dedicate to gambling and do not exceed this limitation. You can use Deposit Limits to examine your spending.
3. Decide just how much money to purchase your home entertainment and regard the decision you have made. Gambling ought to not be your only source of fun.
4. Don't chase losses and accept the outcome as the expense of entertainment.
5. Don't request credit for wagering.
6. Ensure you know the rules of the video game and the home edge.
7. Balance the time you devote to betting with other pastime.
8. Don't wager to leave from loneliness or depression. Only bet for the desire to play and have fun.
9. Do not wager if your clarity has actually been impaired by alcohol or drugs.
   
   IF BETTING BECOMES An ISSUE, TAKE A BREAK
   
   Problem gaming can be identified by modes of conduct such as a high level of costs, poor work outcomes, relationship troubles, theft, lying and anxiety. If gambling ends up being an issue, then it is no longer entertainment. TAKE A BREAK. You should decide when and for how long, and for more support you can call our consumer service team.
   
   TAKE THE TEST AND DISCOVER WHAT KIND OF PLAYER YOU ARE
   
   Check periodically to assess your gambling routines. We want to help you to much better comprehend them and correct them if essential. Start from this simple test - it will simply take a minute:
   
   1. In the last 12 months, has wagering or betting frequently caused you problems at work or in your home?
10. In the last 12 months, has betting or betting caused arguments or other major problems with your family, friends, neighbours or coworkers?
11. In the last 12 months, have you tried to hide the amount you wanted to wager from household members or good friends?
12. Do you often say you are winning when in truth you are losing?
13. With the passing of time, have you needed to increase the frequency of your wagering and gambling to keep it interesting?
14. In the last 12 months, have you utilized gambling or wagering to escape from personal issues or to feel much better?
15. In the last 12 months, after having lost money betting, have you instantly bet once again to attempt to recover the cash lost?
16. In the last 12 months, have you tried to collect money for bets by utilizing incorrect cheques, taking or by turning to other prohibited acts?
17. In the last 12 months, have you bet even though you had guaranteed yourself you would not do so or have you wager for a longer period than what you prearranged?
    
    If you have reacted yes to more than 5 questions, betting is no longer a form of home entertainment for you and may make up a serious problem. Therefore, we advise you to seriously think about the possibility of taking a break and look for help. You can click here to go to Gambling Therapy for aid.
    
    VULNERABLE AND UNDERAGE PERSONS
    
    It is illegal for anybody listed below the age of 18 to open a sports betting account or place a bet with Bet9ja.
    
    According to our General Terms & Conditions, we might need you to provide a copy of your ID to prove your identity, including your age, for various reasons. If we find an underage or susceptible individual operates an account with Bet9ja, the account will be closed and any jackpots will be surrendered.
    
    Bet9ja will make thorough effort to prevent underage gambling. If you are concerned that an underage gamer operates an account with Bet9ja, please contact our Help Center and we will take required steps.
    
    Persons under the age of 18 are not permitted at Bet9ja outlets.
    
    SETTING LIMITS
    
    DEPOSIT LIMITS
    
    You can choose to restrict the quantity of money to be transferred into your wagering account daily, weekly and regular monthly. To access this option, visit My Account > Responsible Gambling to evaluate and customize your deposits limits
    
    Any decrease or increase to your limit would take result immediately upon receipt of instruction.
    
    SELF-EXCLUSION
    
    The self-exclusion alternative is offered to any customer who may have a sports betting issue or believe they are susceptible to betting. If you think you need to take a break, you should consider self-exclusion wherein you can take a break starting from a minimum period of 90 days. You can also request to close your account at any time.
    
    Customers who self-exclude would have their account suspended for the period of the exclusion period and Bet9ja would make efforts to prevent the opening of any brand-new account being opened by the client during this duration. Please describe the aid page for more details on your alternatives.
    
    We also encourage left out persons to get rid of Bet9ja from notifications and delete/uninstall any Bet9ja app or site.
    
    If any self-excluded individual is determined at our physical outlets, an authorised employee shall ask for such left out person to leave the facilities. Visit My account > Responsible Gambling > Self-exclusion to ask for the self-exclusion.
    
    SIGNAGE AND ADVERTISEMENT
    
    Bet9ja discourages underage betting by posting notices mentioning the legal age to gamble as authorized by the Lagos State Lotteries and Gaming Board at all Bet9ja outlets.
    
    Bet9ja ensures its media materials and adverts (via all channels, consisting of tv, radio, social media, prints, mails and so on) include an accountable gaming message to secure underage and susceptible persons. Our adverts do not deceive viewers regarding chances to be benefited from betting, as we guarantee gambling is viewed as a kind of entertainment.
    
    STAFF TRAINING
    
    Our personnel are well trained to guarantee compliance with our accountable gaming policy on our site and outlets and will receive refresher training at periods. The customer support group is on hand to resolve any gaming-related issues or concerns you may have.
    
    Where it is needed, we may avoid a customer from continued gaming on our platforms in accordance with our Terms and Conditions.
    
    COMPLIANCE WITH THE REGULATIONS
    
    Bet9ja takes its compliance duties really seriously and will report any activity that is required to be reported by the appropriate regulations to the particular licensing and state authorities.
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    DO YOU NEED HELP?
    
    If you want to talk to somebody about your betting, please contact our Problem Gamblers Hotline on +234809 999 0933 or send an email to responsiblegaming@bet9ja.com. The team are available every weekday between 08:00 am - 5:00 pm. You can likewise contact among the therapeutic associations suggested by Bet9ja listed below.